City of Adelaide Mangers use PDP to work with staff to develop their Personal Development Plan, track achievements and target areas for improvement together with associated competencies. Strict security allows for viewing and ‘signing off’ online for staff, supervisors and managers.
Technologies Used
MS .Net Framework
ASP .Net
MS SQL Sever
Web Services
MS Exchange
In a word, Performance Reviews are about insight. They are the prime opportunity for employees and managers to give feedback and to receive it. In a dynamic workforce, they should also be linked to process improvement and career development. The value they can provide is great. Where the process suffers is a lack of visibility and control. Developing Performance and Potential (DPP) is an application designed to address this with functionality to enhance each stage of the process. Workflow enables a seamless interaction between managers and employees for entering comments, ratings and goals. Career Development is further supported by a clear training and development plan outlined with due dates. Field locking by role and at each stage of the process creates a straight forward and intuitive interface for users. Formal sign-off then enables escalation to higher levels for review and reporting ties it all together, delivering visibility without compromising confidentiality.
Lloyd Templeton, Applications Support Officer at The City of Adelaide, puts a human face to DPP and the impact it can have on teams and individuals. When new managers took over his department, they requested Lloyd to provide a review of the year in DPP.
“They actually came back and said ‘we didn’t realise it has been such a tumultuous year for you guys’ which put a lot of things into perspective for them. So it’s good to be retrospective to look at what you’ve been through and what you’ve achieved for the year, which we never do enough of. On a day to day basis you regularly feel like you’re getting nowhere. But if you look back over a year, and that’s what these tools are good for, you can say ‘I’ve actually made progress’ and that’s awesome”, says Lloyd.
Performance Reviews that are easily accessible and backed up by their historical context enable insight to be put into action.