An Enterprise Framework
versaSRS can manage a range of identified Supply processes.
It has enabled end-to-end management of vendor service requests.
The solution also supports the end-to-end tender process, contract renewals and reminders plus a full report suite of work requests relating to the service.
In addition, public and business-only web forms can be deployed to raise service requests.
Ensuring Productivity
Downtime and loss of production come at enormous cost to operations even for short periods of time. With the stakes so high, it is critical to keep business moving and all functions of the business must play a role.
The purchasing function faces its own set of challenges to minimise cost and provide goods on demand.
versaSRS provides an easy pathway for adoption in the purchasing function. Equally, the company’s own knowledge of the mining sector and requirements make Supply Chain implementations virtually effortless.
- Centralised
Visibility for all incoming requests from staff or suppliers. - Routed
The request automatically applies Vendor or Employee details and links important information for the team to reference. - Escalated
Where SLAs are broken and/or about to be violated, the solution caters for up to 10 escalation points.